VIEW RESERVATIONS

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Excursions

View an existing room or package reservation. To modify a reservation, call (714) 520-7001 Guests under age 18 must have parent or guardian permission to call.

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To modify an excursion reservation, call (714) 520-7001. Guests under age 18 must have parent or guardian permission to call.

To modify a spa reservation, call (714) 520-7001. Guests under age 18 must have parent or guardian permission to call.

BOOK YOUR VACATION

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Guest Services

A number of services are available at the Resort to make your stay as easy and hassle-free as possible.

Bell Services

Bell service is available any time of the day or night.

Business Center

A business center—with computers, Internet access and a fax machine—is located in the Aulani Conference Center. Learn how Disney Meetings can help plan your next business event.

Car Rental

For car rentals, visit the Holoholo Tour Desk in the lobby. Hours are limited. View more information about car rentals and transportation options at Aulani.

Concierge Desk

The Concierge Desk—located next to the Front Desk in the lobby—is available to help make reservations for dining, recreation, excursions, transportation and spa services.

Early Check-In/Late Check-Out Lounge

As a convenience to hotel Guests with early or late flights, we provide a lounge with restrooms, showers, dressing rooms and television.

Excursions Tour Desk

Visit the third-floor Holoholo Tours and Travel desk to help book your excursions.

Groceries

Kalepa's Store offers a limited selection of grocery items. Disney Vacation Club Members can submit an order form to have groceries delivered to their room.

Halihali Shopping Shuttle

Enjoy round-trip transportation—available at a fee—to Waikiki with stops at the Ala Moana Center, DFS Galleria (duty free) and Waikele Premium Outlets—all offering world-class shopping and dining. The shuttle runs 3 days a week. For reservations, visit the Holo Holo Tour Desk in the lobby.

Internet

Wireless high-speed Internet access is available at no additional charge, both in rooms and throughout the Resort's common areas.

Laundry

Laundry facilities and valet laundry services are available for a fee.

Parking

Both self parking and valet parking are available to Guests for a fee. Disney Vacation Club Members receive complimentary self-parking.