Special Needs Requests

  • Q: Are there accommodations for Guests with special needs?


    Yes. Aulani offers accessible rooms for Guests with disabilities, including wheelchair and hearing accessible rooms. TTY equipment is available upon request at check-in.

    To locate and reserve a room for Guests with accessibility requests, please use the booking module on the left-hand side of this page and select the checkbox beside “Search for Accessible Rooms”.

Aulani, A Disney Resort & Spa in Ko Olina, Hawai‘i

Please call (866) 443-4763 between 7:00 AM and 8:00 PM Pacific Time for assistance with your vacation.
Guests under 18 years of age must have parent or guardian permission to call.
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